Anyone looking too buy an Audi i would strongly advise not too go anywhere near south Hereford audi the service you receive there is disgusting I've had nothing but problems with my car from day 1. First day i had my car within 20 minutes of driving it the tyers were flat when apparently they were brand new, I rang them and said about it in which they said has someone slashed them bearing in mind I only had the car 20 mins and was driving home so unless someone is running 30mph to slash my tyers it wasn't that and that took then 2 days too put on 1 tyre and gave me a car with 5 miles of range to which one bloke that works there found funny. In November I took my car as my car wouldn't start it just cutting our the parking sensors were always going off whilst driving the electronic hand brake would come on when I was doing 4 mph and the car wouldn't recognise the key in the car and it's cut out twice while driving once on Belmont road and once in town. I took it south Hereford audi too get it repaired and was told my a women called Diane that it will take a month too fix the problem and I won't be able too have a courtesy car as they don't have any at all, so my car was going too be in there lock up until fixed to which Diane moaned about my car having dust on it and all my dad said was shall we get it washed then to which she started shouting at us in the car park saying I was only saying it's dirty and don't bother coming here to get it fixed and then walked off her attitude is disgusting to which I complained about to Audi head office to which they agreed the way she acted is disgusting. I was then told to go and see colin barker where he said they will have my car for a week too see what the problem is and hell get hold of me later that day to arrange a date and again I was told I can't have a car they don't have any. It took him 4 days to get hold of me too which I lost a big job as the car wasn't safe too drive too which I gave Up with them all they car about it's making sales and thats it worst part about it all is I was told too go see them last week too which I saw Colin barker again and told him he took too long too get hold of me and you couldn't even give me a car too get about it as.im self employed too which is he I would of sorted something but when I asked for one last time there was nothing he could do and my car to this day still again fixed. I went there Aswell too see colin to which as I walked in a bloke called ben Maitland who didn't even say a word. Too me just pointed too the reception which is just disrespectful and then I was told colin wasn't working that day and someone esle said he's just on the phone hell be out in a minute they simply didn't want me there or fix the car they had no interest at all the people I met there all of them are rude and do not car about customer service as long as they make there sale there happy. WOULD AVOID.
Excellent service and very friendly staff, nothing was too much trouble.
Very helpful staff and friendly even shaked my daughters hand looking forward to my new car
Good efficient service, courteous staff, wouldn't take my Audi anywhere else.
Recently visited Audi Hereford for viewing a Q5. Had Jamie as my sales executive, he treated me and my wife very well. He sent a detailed video and demo about the various specs of the car and made sure that we got all the right information, very impressed and would recommend this outlet.Sanket Gaikwad.
Hereford Audi is a UK Car Dealer based in Hereford, West Midlands. Hereford Audi is located at Legion Way, Roman Road, Hereford HR1 1LN, UK.
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