Exceptional customer service, one of the very few places left which have friendly and attentive staff who go above and beyond ensuring you leave with a smile on your face.
Took my engagement and wedding rings in for resizing and recovering - had a perfect friendly and professional service, thank you very much :-)
Went in for repair to necklace. First class service.
Over the years I've learnt that, in the UK, one should expect awful customer service as standard. Having low expectations, I'm rarely disappointed. Very occasionally, I encounter a business that surpasses these low expectations. In the case of Oswins, I was surprised, delighted and totally blown away by their excellent customer service.Went in to get a watch strap fitted and chose this store at random as it was close to my parking spot. I was served by a gorgeous, attentive, cheerful and generally delightful lady who sorted out my watch with minimal fuss and at minimal cost. I would describe my overall experience here as fantastic and would not hesitate to recommend this store.Although I did not buy any jewellery, the store was well presented, clean and well stocked. Highly recommended. PS. In case you were wondering, I have no connection to the store or its personnel - just wanted to express my pleasure and gratitude. It's reassuring to know that excellent customer service is not yet completely extinct in the UK!!!
Outstanding customer service. Lovely ladies and man
Oswin & Co is a UK Jewelry Store based in Hereford, West Midlands. Oswin & Co is located at 20 Widemarsh St, Hereford HR4 9EW, UK.
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